"As we all know, bureaucracies are supposed to operate 'by the rules.' They are places where individual initiative, enterprise, and creativity are supposed to take second place--if they are permitted at all!--to the policies and procedures that have been defined or authorized by those in charge of the organization as a whole.
Weber observed that the bureaucratic approach to organization mechanized the process of administration, exactly as machines had routinized production in industry. And his writings make frequent reference to how this process of mechanization squeezes out the human dimension." (p. 49)
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