"It is important to emphasize that people who have low growth or social needs are not inferior to those placing a higher value on these factors. They are simply different. It is also necessary to recognize that people can change their needs through personal growth and experience. OD practitioners need to be sensitive to individual differences in work design and careful not to force their own values on others." (p. 357)
"If we can discern the ways in which an individual is innovative, we will be able to leverage this capacity most effectively and efficiently for both individual and collective gain. [William] Miller's approach supports the philosophy that everyone is creative but that everyone approaches creativity in different ways. By recognizing each person's unique talents as well as their unique Innovation Styles, we can greatly enhance both the quality of interaction within the group and the output of the group." (p. 20)
"In a ROWE you no longer judge people based on their work style. You no longer assume everyone learns and processes information the same way. In a ROWE you put people and their skills first and the job second. As long as the work is getting done you don't worry about how (provided that people are still behaving in a legal and ethical manner and one that is in keeping with your company's values). You no longer judge individual work styles." (p. 119)